"We are very pleased with the work you have done for us, it certainly seems to have cured the damp problem we had."
Mrs O, Copford, Colchester
"We are very pleased with the work and will certainly recommend your company."
Ms R, Dovercourt
"Thank you for your prompt attention ... and for the professional manner in which your men operated. I would have no hesitation in recommending your services."
Mr W, Holland on Sea.
"May we take this opportunity of saying that the work carried out by your employees, who were prompt starting in the mornings and kept the disturbance to a minimum, clearing up at the end of each day, was excellent. We were very impressed with their work and would have no hesitation recommending your company to friends and family."
Mr & Mrs C, Colchester
These are just a few examples and all are genuine extracts from original letters received by our company during 2002. Names have been omitted to protect the privacy of the individuals.